Shipping Policy
Vellical ensures safe, timely, and efficient delivery of your orders. This policy explains our shipping process, charges, and timelines.
Order Processing
Orders are processed within 1–3 business days after confirmation. During sales or festive seasons, processing may take slightly longer.
Delivery Timelines
- Metro Cities: 3–4 business days.
- Tier-2/3 Cities: 5–7 business days.
- Remote Locations: 7–10 business days.
Shipping Charges
We offer free shipping on all prepaid orders above ₹999. Orders below this amount will attract a small delivery fee. COD (Cash on Delivery) orders may have an extra handling charge.
Order Tracking
Once shipped, you will receive a tracking ID by email/SMS. You can track your package until it reaches your doorstep.
Delays & Responsibility
We work with reliable courier partners, but delays due to natural disasters, strikes, or remote locations may occur. In such cases, our team will assist you with timely updates.