Refund & Return Policy
At Vellical, we take pride in the quality of our shirts and want you to love every purchase. However, if you are not fully satisfied, our Refund & Return Policy is designed to be simple and customer-friendly.
Return Eligibility
- Returns accepted within 7 days of delivery.
- Products must be unused, unwashed, with original packaging and tags intact.
- Items showing wear, stains, perfume, or alterations will not be accepted.
Refund Process
Once your returned item reaches us and passes inspection, we will process your refund within 7–10 business days. Refunds are credited to your original payment method. For COD orders, refunds will be processed via bank transfer or store credit.
Exchanges
If you wish to exchange for another size or design, please mention it in your return request. We will dispatch the replacement, subject to availability.
Non-Returnable Items
- Clearance sale and discounted products.
- Custom-tailored or personalized items.
- Gift cards or vouchers.
Damaged or Wrong Product
If you receive a damaged or incorrect item, please notify us within 48 hours with photos, and we will arrange a free replacement.
To initiate a return or refund, email us at emailhere.com with your order ID.